Network‑as‑a‑Service by the Numbers

In a recent survey of over 900 IT pros, 90% said they plan to migrate to Network‑as‑a‑Service (NaaS) within the next 3 years.1 Here’s how this trend is evolving—and how Lumen can help meet emerging NaaS needs.

30% of respondents prefer to manage services themselves over engaging with a representative

Simplify networking with flexible self‑service access on an intuitive, easy‑to‑use portal with Lumen® Network‑as‑a‑Service.

27% have a need for quicker provisioning

Activate new connections or deactivate unneeded ones in just a few clicks with Lumen® Internet On-Demand.

18% say they have experienced expensive bandwidth adjustments

As your business demands change, Lumen NaaS makes it easy to buy capacity with our convenient, pay‑as‑you‑go pricing structure.

42% want higher caliber, more reliable services

As your business demands change, Lumen NaaS makes it easy to buy capacity with our convenient, pay‑as‑you‑go pricing structure.

49% seek enhanced network protection

Simply and safely extend your network with dedicated Lumen internet connectivity by leveraging a secure and redundant infrastructure and 24/7 network monitoring and mitigation via Black Lotus Labs®.

Get the full report 

Read our full report on the evolution of network consumption and explore how NaaS simplifies the entire networking experience by:


  • Outsourcing onsite equipment and infrastructure
  • Delivering flexible services, terms and pricing
  • Leveraging existing technology to provide on-demand, self-service ordering and management


Report: Network-as-a-Service (NaaS): 4 Things IT Pros Want, August 2023.

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1Boston Consulting Group, Network Connectivity Buyer Survey, April 2023.

2Lumen Technologies, Network‑as‑a‑Service (NaaS): 4 Things IT Pros Want, August 2023.

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