Choosing a UC&C provider:
What matters most?
Hybrid work is now the standard for modern enterprises, making seamless connectivity among employees, partners and customers more essential than ever. Achieving a secure and reliable Unified Communications as a Service (UCaaS) environment requires more than basic tools. It calls for specialized expertise and solutions designed for adaptability, security and scalability. Choosing the right provider is key to unlocking enhanced productivity and ensuring a future for your business.
Modern collaboration tools
Your provider should offer integrated platforms and expert services to connect voice and collaboration with customer relationship management (CRM), Sales, Customer Support and Analytics.
Lumen UC&C offers:
- A unified platform for voice, video, chat and collaboration tools from Microsoft Teams, Cisco Webex and Zoom.
- AI-ready infrastructure built for speed, scale and future growth.
- Cloud migration expertise to support a seamless transition from legacy systems.
Efficient empowerment for your company
When every dollar and minute counts, efficiency isn’t optional—it’s a competitive advantage. Lumen® Unified Communications and Collaboration (Lumen® UC&C) is designed to help you reduce costs, accelerate IT strategies, free up resources for innovation and drive results, like:
lower annual cost for Lumen UC&C customers vs. their previous equivalent environments1
of businesses using cloud voice can more cost-effectively support new IT initiatives2
surveyed saw a significant impact in time savings among IT staff2
Choose a UC&C partner that also owns the network and delivers the speed, scalability and reliability you need to maximize your collaboration applications.
- A connectivity advantage of ~340,000 global route miles of fiber and ~163,000 global on-net locations.
- Carrier-grade network reliability fortified with geo-redundant systems, robust connectivity service SLAs and proactive security monitoring.
- Dedicated support from certified teams for implementation and ongoing management.
Innovation and future-readiness
Collaboration isn’t static—it’s evolving fast. Your UC&C provider should do more than meet today’s needs; it should anticipate tomorrow’s challenges. Look for a partner that invests in innovation, AI-driven capabilities and scalable architecture to help keep your business ahead of the curve.
Lumen delivers:
- AI-powered collaboration tools for smart meetings, calls and workflows.
- Continuous platform enhancements to integrate emerging technologies.
- Future-ready infrastructure designed for distributed teams and hybrid work.
- Scalable architecture that grows with new users, locations and workloads.
- Innovation at the core to support automation, analytics and next-gen applications.
Migration made easy
Transition from legacy systems to the cloud with confidence from an expert-level integration experience, smooth deployment and enhanced flexibility for new users and locations.
Lumen migration includes:
- Expert planning from deep experience with integrating complex solution mixes.
- Seamless integration with minimal disruption.
- Future-ready, scalable infrastructure for new users, locations and AI-driven workloads