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The state of AI in healthcare
AI brings undeniable benefits to healthcare organizations. It enhances patient experiences, reduces costs, boosts efficiency and productivity, and helps mitigate risks. As a key technology, AI is set to transform the future of healthcare.
Learn about the future of healthcare
Lumen can help support the advanced technology you need to empower your business.
AI is the top technology priority
When asked about their emerging tech investment priorities over the next 12 months, healthcare executives ranked AI at the top of the list.1
AI is the top technology priority
When asked about their emerging tech investment priorities over the next 12 months, healthcare executives ranked AI at the top of the list.1
Investment priorities*
Artificial intelligence
77%
Internet of Things (IoT)
43%
Augmented reality
30%
Virtual reality
29%
Advanced robotics
25%
Blockchain
23%
Quantum computing
18%
Neural interfaces
16%
*Number represents percent of respondents who named each technology
These emerging technologies have one thing in common: they all require future-ready, low-latency network infrastructure to handle the exponential increases in data.
Clinician/Clinical productivity top benefit
A recent McKinsey study asked healthcare leaders which use cases would benefit most from GenAI:2
Clinician/Clinical productivity top benefit
A recent McKinsey study asked healthcare leaders which use cases would benefit most from GenAI:2
Benefits*
Clinician/clinical productivity
73%
Patient/member engagement and experience
62%
Administrative efficiency and effectiveness
60%
Quality of care/service delivery
48%
IT/infrastructure
42%
Research and education
30%
Strategy and growth
28%
*Number represents percent of respondents who named each benefit
To experience these benefits, healthcare companies need a network strategy that includes a new approach to connectivity and security due to the massive data workloads that AI technologies create.
Despite being an investment priority, 75% of health system executives report that their organizations are not able to deliver on AI transformation.
Despite being an investment priority, 75% of health system executives report that their organizations are not able to deliver on AI transformation.3
Challenges on the AI journey
Healthcare leaders cited the following challenges to executing digital and AI transformation in the next two years:
Challenges on the AI journey
Healthcare leaders cited the following challenges to executing digital and AI transformation in the next two years:
Challenges*3
Legacy systems are difficult to upgrade
55%
Budget or capital limitations
51%
Unprepared workforce
34%
Poor data quality prevents use of new tech
33%
Business and clinical digital collaboration
32%
Difficulty recruiting tech talent
30%
Lack of clarity on priorities for investment
27%
Organizational strategy doesn’t prioritize
17%
Unaware of the right digital solutions available
16%
*Number represents percent of respondents who named each challenge
The right technology partner can help you navigate these challenges so you can deliver the digital and AI transformation efforts needed to enhance patient care, maximize efficiency and avoid risks.
Why AI projects fail
By some estimates, AI projects fail at twice the rate of other IT projects and inadequate infrastructure was one of the primary reasons for failure4. This is why implementing a scalable, low-latency, secure network is a critical first step on the AI journey.
Your network infrastructure is the cornerstone of your AI efforts
The Lumen network supports the dynamic demands of AI-powered technologies and enhances patient care by providing high-capacity connections, deep IP peering and AIOps to leverage AI/ML apps without the constraints of a traditional network.
1PwC, Essential Eight technologies for health services, August 2024.
2McKinsey, Generative AI in healthcare: Adoption trends and what’s next, July 2024.
3McKinsey, Digital transformation: Health systems’ investment priorities, June 2024.
4Rand, The Root Causes of Failure for Artificial Intelligence Projects and How They Can Succeed, August 2024.
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